Get the status of an outbound call
Retrieves the current status of an outbound call. Call status data is retained for approximately 2 hours after the call ends.
GET
/
v1
/
agents
/
{agentId}
/
telephony
/
outbound-calls
/
{callSid}
/
status
Get the status of an outbound call
curl --request GET \
--url https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status \
--header 'X-API-KEY: <api-key>'import requests
url = "https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status"
headers = {"X-API-KEY": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-KEY': '<api-key>'}};
fetch('https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-KEY: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-KEY", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status")
.header("X-API-KEY", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-KEY"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"callSid": "OUT-550e8400-e29b-41d4-a716-446655440000",
"status": "SUCCESS",
"reason": ""
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}Authorizations
Path Parameters
The unique call identifier returned from the trigger endpoint (prefixed with OUT-).
Query Parameters
Target environment. Must match the environment used when triggering the call.
Available options:
sandbox, pre-release, live Response
Call status retrieved successfully.
The unique call identifier.
Example:
"OUT-550e8400-e29b-41d4-a716-446655440000"
Current call status.
Available options:
QUEUED, CALLING, SUCCESS, FAILURE Example:
"SUCCESS"
Human-readable reason for the current status. Typically populated for failure states; empty otherwise.
Example:
""
Last modified on June 29, 2026
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⌘I
Get the status of an outbound call
curl --request GET \
--url https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status \
--header 'X-API-KEY: <api-key>'import requests
url = "https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status"
headers = {"X-API-KEY": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-KEY': '<api-key>'}};
fetch('https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-KEY: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-KEY", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status")
.header("X-API-KEY", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.us.poly.ai/v1/agents/{agentId}/telephony/outbound-calls/{callSid}/status")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-KEY"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"callSid": "OUT-550e8400-e29b-41d4-a716-446655440000",
"status": "SUCCESS",
"reason": ""
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}{
"success": false,
"error": "<string>",
"error_id": "<string>",
"error_code": "<string>",
"error_message": "<string>",
"data": "<unknown>"
}
